Update privacy policy and terms for 10DLC compliance

Add SMS/MMS messaging privacy section with carrier-required language
about mobile data not being shared for marketing. Add SMS messaging
terms with opt-in/opt-out/HELP details, message frequency, and
carrier disclaimers. Update terms to describe double opt-in process
for marketing messages. Fixes two 10DLC campaign rejection reasons:
verbal opt-in compliance and privacy policy requirements.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Claude
2026-02-21 22:28:57 +01:00
parent 057e40fc11
commit 753d054d4b
2 changed files with 37 additions and 15 deletions

View File

@@ -23,26 +23,28 @@
<div class="legal">
<h1>Privacy Policy</h1>
<p class="date">Last updated: February 19, 2026</p>
<p class="date">Last updated: February 21, 2026</p>
<p>Flowautomate LLC ("we," "us," or "our") operates the website houses.flowautomate.ai. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.</p>
<p>Flowautomate LLC ("we," "us," or "our") operates the website houses.flowautomate.ai. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, submit a property inquiry, or communicate with us via phone, text message (SMS/MMS), or email.</p>
<h2>1. Information We Collect</h2>
<p>When you submit our property inquiry form, we collect:</p>
<p>When you submit our property inquiry form, call us, or otherwise interact with us, we may collect:</p>
<ul>
<li>Full name</li>
<li>Email address</li>
<li>Phone number</li>
<li>Phone number (mobile and/or landline)</li>
<li>Property address</li>
<li>Property condition and selling timeline</li>
<li>IP address (for security and fraud prevention)</li>
<li>SMS/MMS opt-in status and consent records</li>
</ul>
<h2>2. How We Use Your Information</h2>
<p>We use the information you provide to:</p>
<ul>
<li>Evaluate your property and prepare a cash offer</li>
<li>Contact you regarding your property inquiry</li>
<li>Contact you regarding your property inquiry via phone, email, or text message</li>
<li>Send you SMS/MMS messages if you have opted in, including property-related updates and promotional offers</li>
<li>Send you a confirmation email acknowledging your submission</li>
<li>Improve our services and website</li>
</ul>
@@ -56,28 +58,46 @@
<li>Legal authorities if required by law</li>
</ul>
<h2>4. Data Security</h2>
<h2>4. SMS/MMS Messaging &amp; Mobile Information Privacy</h2>
<p><strong>Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.</strong></p>
<p>All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.</p>
<p>We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.</p>
<h2>5. SMS/MMS Messaging Terms</h2>
<p>By opting in to receive text messages from Flowautomate LLC, you agree to the following:</p>
<ul>
<li><strong>Consent:</strong> You consent to receive SMS/MMS messages from Flowautomate LLC at the phone number you provide regarding property inquiries, cash offers, and promotional updates. Consent is not a condition of any purchase or service.</li>
<li><strong>Message Frequency:</strong> Message frequency may vary. You may receive up to 10 messages per month.</li>
<li><strong>Message and Data Rates:</strong> Standard message and data rates may apply depending on your mobile carrier plan.</li>
<li><strong>Opt-Out:</strong> You may opt out at any time by replying <strong>STOP</strong> or <strong>UNSUBSCRIBE</strong> to any text message. You will receive a confirmation message and no further messages will be sent.</li>
<li><strong>Help:</strong> Reply <strong>HELP</strong> for assistance, or contact us at <a href="mailto:offers@flowautomate.ai">offers@flowautomate.ai</a> or <a href="tel:+14256107779">(425) 610-7779</a>.</li>
<li><strong>Opt-In:</strong> Reply <strong>START</strong> or <strong>YES</strong> to re-subscribe to messages after opting out.</li>
<li><strong>Supported Carriers:</strong> Major US carriers are supported, including AT&amp;T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.</li>
</ul>
<h2>6. Data Security</h2>
<p>We implement reasonable security measures to protect your personal information, including encrypted data transmission (SSL/TLS) and secure data storage. However, no method of electronic transmission or storage is 100% secure.</p>
<h2>5. Your Rights</h2>
<h2>7. Your Rights</h2>
<p>You have the right to:</p>
<ul>
<li>Request access to your personal data</li>
<li>Request correction or deletion of your personal data</li>
<li>Opt out of future communications at any time</li>
<li>Request deletion of your SMS opt-in data</li>
</ul>
<p>To exercise these rights, contact us at <a href="mailto:offers@flowautomate.ai">offers@flowautomate.ai</a> or call <a href="tel:+14256107779">(425) 610-7779</a>.</p>
<h2>6. Cookies</h2>
<h2>8. Cookies</h2>
<p>This website does not use tracking cookies or third-party analytics. We do not use advertising pixels or remarketing technologies.</p>
<h2>7. TCPA Consent</h2>
<p>By checking the consent box on our form, you provide prior express written consent under the Telephone Consumer Protection Act (TCPA) for Flowautomate LLC to contact you at the phone number provided using automated technology, including calls and text messages, regarding your property inquiry. This consent is not a condition of any purchase or service.</p>
<h2>9. TCPA Consent</h2>
<p>By checking the consent box on our form or verbally agreeing during a phone call, you provide prior express written consent under the Telephone Consumer Protection Act (TCPA) for Flowautomate LLC to contact you at the phone number provided using automated technology, including calls and text messages, regarding your property inquiry and promotional offers. This consent is not a condition of any purchase or service. You may revoke consent at any time by replying STOP to any text message or by contacting us directly.</p>
<h2>8. Changes to This Policy</h2>
<h2>10. Changes to This Policy</h2>
<p>We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.</p>
<h2>9. Contact Us</h2>
<h2>11. Contact Us</h2>
<p>
Flowautomate LLC<br>
Email: <a href="mailto:offers@flowautomate.ai">offers@flowautomate.ai</a><br>